heybaji link Privacy Policy

1 Introduction and Scope

This privacy policy applies to all users of the heybaji link platform. When you create an account on this site, use our services, or contact us in any way, you are considered to have agreed to the terms of this policy.

heybaji link places the highest importance on the privacy of its users. We believe that every user's data belongs to them, and it is our responsibility to keep that data secure. We manage your information in accordance with the practices described in this policy and do not disclose it to third parties unnecessarily.

Our Terms and Conditions page sets out the general terms of using the platform in detail, which complement this privacy policy.

2 What Information Is Collected

2.1 Registration Information

When you create an account on heybaji link, we collect the following information:

Full name and date of birth
Email address and mobile number
National ID card or other government-issued identity document details (for identity verification)
Bank or mobile financial service account details (for transactions)
Address (where applicable)

2.2 Transaction and Activity Information

We record information about all financial transactions carried out on your account — deposits, withdrawals, and betting activity. This information is used to ensure account security and to resolve disputes.

2.3 Technical Information

Certain information is collected automatically when you visit the site, such as your IP address, browser type, device details, session duration, and page visit history. This may also be collected through cookies.

2.4 Support Communications

Your conversations with our customer support team via live chat or email may be recorded — for quality assurance and future reference.

3 Purpose of Data Use

heybaji link uses collected data only for specific, lawful, and transparent purposes. The main purposes are:

Account creation, management, and verification
Processing deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer
Fraud prevention and ensuring account security
Providing customer support and resolving issues
Meeting applicable legal obligations
Improving site functionality and enhancing the user experience
Determining eligibility for bonuses, cashback, and VIP benefits

Your data is not used beyond the purposes listed above. Your consent is obtained before sending marketing messages, and you may withdraw that consent at any time.

4 Data Storage and Security

4.1 Technical Security Measures

All data stored on heybaji link is protected through SSL encryption. Sensitive financial data — such as bank or MFS account details — is stored in encrypted form and can only be accessed by authorised staff.

4.2 Access Control

Within our internal team, only those who need access to data as part of their role are granted access to specific information. This access is reviewed regularly and unnecessary access is revoked.

4.3 Retention Period

Data is retained for as long as your account remains active. Even after an account is closed, certain data may need to be retained for a period of time due to legal and regulatory obligations.

5 Sharing Data with Third Parties

heybaji link does not sell your personal data to third parties for commercial purposes. However, certain data may be shared in the following cases to provide services:

Payment processors: Necessary data is shared to complete transactions with payment services such as bKash, Nagad, Rocket, and bank transfer.
Identity verification services: Trusted third-party services may be used for account verification.
Law enforcement agencies: Data may be provided to relevant authorities when required by law or pursuant to a lawful order.
Technology service providers: Limited data may be shared with technology partners for server hosting, security monitoring, and site operations.

Before sharing data with any third party, their privacy and security standards are verified.

6 Cookie Policy

Cookies are used on the heybaji link website. Cookies are small data files stored in your browser that help improve site functionality.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions and run core site functions. Without them, the site will not work properly.

6.2 Analytics Cookies

Analytics cookies are used to understand how the site is used and to improve the experience. This information is generally collected in anonymised form.

6.3 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling certain cookies may mean that some site features do not work correctly.

7 User Rights

As a user of the heybaji link platform, you have the following rights over your own data:

Right to access: You can request to know what data we hold about you.
Right to correction: If any of your data is incorrect, you can request that it be corrected.
Right to deletion: In certain circumstances you can request that your data be deleted, though if legal obligations exist, complete deletion may not always be possible.
Right to restrict processing: You can request that the use of your data be limited for specific reasons.
Right to withdraw consent: For marketing communications, you can withdraw your consent at any time.

To exercise any of these rights, please contact our customer support team. We provide support in both Bengali and English via 24/7 live chat and email.

8 Policy on Underage Users

heybaji link is a platform for adults only. No person under the age of 21 is permitted to create an account. We actively run age verification processes and do not knowingly collect information from minors.

If a minor's information is found on an account, that account is closed immediately and the relevant data is deleted. You can find more details about age verification and safe gaming on our Responsible Gaming page.

9 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your data is processed outside Bangladesh, it is always handled to the same standards and with the same safeguards described in this privacy policy.

For international data transfers, we ensure that the receiving party maintains adequate data protection measures and that protection is guaranteed through contractual arrangements.

10 Your Role in Account Security

Alongside heybaji link, you also have certain responsibilities to help keep your account secure:

Use a strong, unique password and change it regularly.
Never share your login details with anyone else.
If you log in from a public or shared device, log out at the end of your session.
If you notice any suspicious activity, inform our support team immediately.
Be cautious of phishing messages or unfamiliar links.

11 Policy Changes and Updates

heybaji link reserves the right to change this privacy policy at any time. If significant changes are made, we will endeavour to notify users via email or through the site.

If you continue to use the site after a policy change, you will be considered to have agreed to the updated policy. For this reason, we recommend reviewing this page regularly.

For detailed questions about this policy, please visit our FAQ page or contact our customer support team directly.

12 Contact Us

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us:

Live Chat: Direct support available 24/7
Email: [email protected]

Our customer support team provides assistance in both Bengali and English and will try to process any data-related request from you as quickly as possible.